Brilliant Hosting Privacy Policy

1. Brilliant Hosting is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of data protection legislation in the UK. The purpose of this statement is to explain to you what personal information we collect and how we may use it.

2. When you order, we need to know your name, address, phone number, email address and payment details. This allows us to process and fulfil your order. You have the option to withhold personal information that is not required for the order process.

3. Brilliant Hosting offer a great value service, by using our service you agree that we will use your personal information to update you about service updates and new products/services.

4. We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.

5. We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with UK data protection legislation. We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by accessing the "Contacts and Billing Details" section of the customer area. We use a technology called "cookies" as part of a normal business procedure to allow you to login to the Brilliant Hosting customer area. A cookie is an element of data that our customer area sends to your web browser which is then stored on your system.

6. In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details.

7. If you have any questions about privacy please contact us.

Domain Privacy

As a domain name owner you are required to provide contact information so that other Internet users can contact you if needed. This information is often referred to as the WHOIS information.

Unfortunately this information is regularly used to send unsolicited emails (spam) or could be used by competitors or other third parties to find out your address and contact information.

The good news is that we are able to protect this information for you using our domain name privacy product. For just £4.99 per year we will protect your real identity in the domain WHOIS databases by providing generic contact information using our domain name identity-secured.com. So rather than your address, your phone number and your name being displayed all they see is identity-secured.com.

Using our domain privacy product does not impact the ownership of your domain name.

People may still contact you by using a contact form on http://www.identity-secured.com/, at no time will they see your contact information and you do not have any obligation to respond to them.

We would recommend all businesses protect their online identity.

You can order Domain Privacy on any .com, .net, .org, .info, .biz or .name domain name. To order now simply visit the add-ons section of your customer control panel.

For .co.uk, .org.uk and .me.uk domain names you may use the free Opt-out-of-WHOIS feature. Using this feature your address details will be removed from the UK domain name WHOIS database. This feature is free on all UK domains managed with Brilliant Hosting.